Insights
- Insights
Clear Insights
Immediate Action
Leverage real-time, camera-driven insights to make informed decisions that transform your store’s performance.

Unlock the Power of Real-Time Retail Insights
At the heart of Focal Systems’ technology is our AI-powered shelf cameras, providing continuous, real-time visibility into your store’s inventory, stock levels, and operational compliance. With actionable data at your fingertips, you can make faster, smarter decisions that improve efficiency, reduce stockouts, and optimize sales performance.
Out-of-stocks cost retailers more than $1T globally every year
At the heart of Focal’s technology is our AI-powered shelf cameras, providing continuous, real-time visibility into your store’s inventory, stock levels, and operational compliance. With actionable data at your fingertips, you can make faster, smarter decisions that improve efficiency, reduce stockouts, and optimize sales performance.
Unlock the Power of Real-Time Shelf Insights
Virtual Store Inspection
With Focal, you can remotely inspect every aisle in any store, gaining a comprehensive view of product availability, shelf compliance, and operational performance. This immersive platform allows you to virtually step into your stores from anywhere, ensuring no issues go unnoticed.


Real-Time Out-of-Stock Visibility—Anywhere
Focal gives you instant visibility into out-of-stocks and lows across your stores—no more self-reporting. Track total, workable, and restocked outs to monitor productivity, while AI-powered forecasting and lost sales analysis reveal the true cost of shelf gaps.
Rank Store Performance
Focal provides unbiased, real-time insights into shelf activities, objectively ranking stores based on performance. This offers leadership an accurate assessment of store performance and empowers stores with transparent insights into their standing across the chain.


Actionable Insights for Managers
Focal dashboards consolidate data from your entire store network, offering a clear, real-time view of operational health. Managers can track out-of-stocks, product lows, employee productivity, and even calculate potential lost sales—all from a single platform. This data empowers teams to respond faster and allocate resources more effectively.
Proven With Some of the
Largest
Retailers in the World
Frequently Asked Questions and Solutions
How does Focal charge for its solutions?
Focal typically charges a set-up fee plus a monthly service fee. Total cost depends on the number and size of stores, number of services, and length of commitment. Focal customers achieve a return multiples higher than their cost, even within the first year of use. Click here (contact us form) to learn more.
Does Focal sell its cameras?
Focal provides AI-as-a-Service rather than selling individual cameras. Please click here (contact us form) to learn how we can tailor a solution to meet your needs, even if you think you only need camera
How long does it take to install Focal?
Focal’s system can typically be installed in a store in a single day (or night) and be operating the next day.
Does Focal’s Shelf AI work with all products?
Focal’s current focus is on the full range of products sold in grocery, convenience, pharmacy, and health and beauty stores, with more categories to come.
Do shoppers complain about Focal cameras?
Focal cameras are designed to “disappear” on store shelves. They are unobtrusive and rarely noticed by shoppers. The cameras take still images, and all pixels containing individuals are stripped from the images before analysis or storage. With over 300K cameras deployed worldwide, we have had very few complaints.
Who maintains Focal cameras?
Focal provides maintenance for the system so clients can focus on utilizing the data and insights provided to manage their core business.
Is Focal GDPR compliant?
Yes! Focal’s systems are GDPR compliant, and Focal complies with all regulations in the jurisdictions in which we operate.
Where does Focal operate?
Focal currently operates in North America, the UK, Europe and Australia.
Who are Focal’s customers?
Focal’s customers are some of the leading retailers in the world.
How can I test Focal’s solution?
Please click here (contact us form) to get started with a proof of concept.
How long does it take to start producing data in a store?
Focal’s system can typically be installed in a store in a single day (or night) and be operating the next day.
How accurate is Focal?
Focal provides 95% accuracy according to both our own regular audits and store associate measurement of task accuracy.